Terms and Conditions

Effective Date: [Month Day, Year]

Last Updated: [Month Day, Year]

Welcome to the website of Milcovich Dental Arts (“Practice,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, including any pages, forms, appointment request tools, content, and online services made available through this website.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this website.

1. Website Use and Acceptance

This website is intended to provide general information about our dental practice, services, office location, and appointment request options. By using this website, you confirm that:

You are at least 18 years old, or you are using the website under the supervision of a parent or legal guardian.
You will use this website only for lawful purposes.
You will not misuse or attempt to interfere with the website, its forms, or its security.

2. No Medical Advice

The content on this website is provided for general informational purposes only and does not constitute dental, medical, or healthcare advice.

Website content is not a substitute for a professional examination, diagnosis, or treatment.
You should not rely on website content as a substitute for advice from a licensed dentist or healthcare provider.
Always seek professional care for any dental or medical concern.

If you believe you are experiencing a dental emergency, call our office directly at (925) 944-5151. If you are experiencing a life threatening emergency, call 911 immediately.

3. No Doctor Patient Relationship Through Website Use Alone

Using this website, submitting a form, sending an email, or requesting an appointment does not by itself create a dentist patient relationship with Milcovich Dental Arts.

A dentist patient relationship is only established after:

You are seen by a provider at our office, and
We agree to provide care based on our professional judgment and office policies.

4. Appointment Requests and Scheduling

This website may allow you to request an appointment or contact our office. Appointment requests submitted online are not guaranteed until confirmed by our team.

Submitting an appointment request does not confirm an appointment date or time.
Our staff will contact you to confirm scheduling availability.
We reserve the right to reschedule or decline requests based on provider availability, clinical needs, or office policies.

Please provide accurate contact information so we can respond to your request.

5. Communication Consent

By submitting your contact information through this website, you consent to receive communications from us related to your inquiry, appointment request, or care coordination, including by phone, voicemail, email, and, where applicable, text message.

Message and data rates may apply for text messaging, depending on your mobile carrier and plan.
You are responsible for notifying us if your contact information changes.
Do not use website forms or email for urgent or emergency concerns.

If you prefer not to be contacted by a certain method, please let us know when you submit your request or when we contact you.

6. Privacy and Protected Health Information

Your use of this website is also subject to our Privacy Policy, which describes how we collect and use information through the website.

As a dental practice, we may also maintain information that is subject to healthcare privacy laws. Information related to patient treatment, payment, and healthcare operations is handled in accordance with our Notice of Privacy Practices, where applicable.

Please do not submit highly sensitive medical information through general website forms unless the form is specifically intended for that purpose.

7. Insurance, Fees, and Payment Information

Information on this website about services, insurance, or payment options is provided for general convenience and may change without notice.

Coverage, benefits, and out of pocket costs vary by plan and patient.
Insurance estimates are not guarantees of payment.
You are responsible for charges not paid by your insurance provider, subject to applicable law and office policies.
Final treatment recommendations and fees are discussed during your visit or consultation.

If you have questions about insurance or payment options, please contact our office directly.

8. Service Information and Results Disclaimer

We strive to provide accurate information about our services, including Invisalign, cosmetic dentistry, implants, restorative dentistry, preventive care, periodontics, sleep apnea treatment, emergency care, and Healthy Start.

However:

Treatment eligibility varies by patient.
Clinical outcomes depend on individual conditions, health history, and treatment compliance.
Before and after examples, testimonials, or descriptions of results are not guarantees of similar outcomes.
Only an in person examination can determine the most appropriate treatment plan for you.

9. Intellectual Property

All website content is owned by or licensed to Milcovich Dental Arts unless otherwise stated, including:

Text, copy, and written content
Logos, branding, and design elements
Photos, graphics, and videos
Page layouts and visual design

You may view and print website content for personal, non commercial use only. You may not copy, reproduce, republish, distribute, modify, or commercially use website content without our prior written permission.

10. Acceptable Use

You agree not to use this website in any way that:

Violates any applicable law or regulation
Attempts to gain unauthorized access to our website, server, or connected systems
Interferes with the website’s operation or security
Submits false, misleading, or fraudulent information
Uploads malicious code, spam, or harmful content
Infringes on our rights or the rights of others

We reserve the right to restrict or terminate access to the website for misuse.

11. Third Party Links and Tools

This website may include links to third party websites or services, such as map providers, social media platforms, scheduling tools, forms, payment processors, or embedded media.

These third party services are provided for convenience only.
We do not control and are not responsible for third party websites, tools, or their privacy and security practices.
Your use of third party services is subject to their own terms and privacy policies.

12. User Submitted Information

If you submit information through this website, you represent that the information is accurate and that you have the right to provide it.

You agree not to submit:

False identity or contact information
Unlawful, abusive, or harmful content
Confidential information you are not authorized to share

We may remove or disregard submissions that violate these Terms or appear inappropriate, unsafe, or unrelated to our services.

13. Website Availability and Technical Issues

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted access or error free operation.

Website access may be interrupted for maintenance, updates, or technical issues.
We may change, suspend, or discontinue any part of the website at any time without notice.
We are not responsible for delays or failures caused by systems outside our control.

14. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis, to the fullest extent permitted by law.

We make no warranties or representations, express or implied, regarding:

The accuracy, completeness, or timeliness of website content
The availability or reliability of the website
The absence of viruses or harmful components
The suitability of website content for any particular purpose

Your use of the website is at your own risk.

15. Limitation of Liability

To the fullest extent permitted by law, Milcovich Dental Arts and its dentists, staff, contractors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, this website.

This includes, without limitation, damages related to:

Website downtime or technical failures
Errors or omissions in website content
Reliance on website information
Unauthorized access to data transmissions
Third party websites or tools linked from this website

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

16. Indemnification

You agree to indemnify and hold harmless Milcovich Dental Arts, its dentists, staff, and representatives from and against claims, losses, liabilities, and expenses arising out of your misuse of this website, your violation of these Terms, or your violation of any rights of another person or entity.

17. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or your use of this website shall be brought in the appropriate state or federal courts located in California, and you consent to the jurisdiction of those courts.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, website features, legal requirements, or office policies.

Updated Terms will be posted on this page.
The “Last Updated” date will be revised at the top of this page.
Your continued use of the website after changes are posted means you accept the updated Terms.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced on this website, constitute the full agreement between you and Milcovich Dental Arts regarding your use of this website.

21. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Milcovich Dental Arts
1855 San Miguel Dr Suite 27
Walnut Creek, California 94596
Phone: (925) 944-5151
Email: hello@milcodental.com
Office Hours: Monday to Thursday, 8:30 am to 5:00 pm